FAQ's

FAQs

Frequently Asked Questions

Have Any Question?

As a forward-looking organization, we remain dedicated to seizing future opportunities and transforming them for the benefit of our esteemed clients.

Registering for an account on our platform is completely free of charge. Please remember to verify your account by uploading your identification cards or documents. If you encounter any issues while setting up your account, do not hesitate to reach out to our online support team for assistance. For a quicker response, you may also contact our WhatsApp support.

go to your dashboard click on the coins icon and click on receive, it will move you to receiving page copy the wallet address and make a deposit into it

It only take 5 to 10 minutes it will be reflected into your account

Please ensure that you verify your account completely upon creation before depositing any coins or attempting to withdraw. This step is crucial to prevent any potential freezing or suspension of your account.

Once we receive your withdrawal request we process immediately and send to your wallet address it only take 5 to 10 minutes to receive it on your external wallet

To successfully withdraw your USDT ERC20, it is must to have an Ethereum balance in your global digital vault account.

To successfully withdraw your USDT TRC20, it is must to have an Tron balance in your global digital vault account.

In order to activate your global digital vault Mastercard, there is a requirement to pay a fee of $750 worth of ethereum into your account here. Upon activation, you will gain the ability to use the card for online shopping.

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