Frequently Asked Questions
Have Any Question?
What is global digital vault?
As a forward-looking organization, we remain dedicated to seizing future opportunities and transforming them for the benefit of our esteemed clients.
How do I create my account?
Registering for an account on our platform is completely free of charge. Please remember to verify your account by uploading your identification cards or documents. If you encounter any issues while setting up your account, do not hesitate to reach out to our online support team for assistance. For a quicker response, you may also contact our WhatsApp support.
How do I make a deposit?
go to your dashboard click on the coins icon and click on receive, it will move you to receiving page copy the wallet address and make a deposit into it
How long does my deposit take before it can reflect on my global digital vault account dashboard?
It only take 5 to 10 minutes it will be reflected into your account
How do I make a withdrawal?
Please ensure that you verify your account completely upon creation before depositing any coins or attempting to withdraw. This step is crucial to prevent any potential freezing or suspension of your account.
How long does it take to process my withdrawal?
Once we receive your withdrawal request we process immediately and send to your wallet address it only take 5 to 10 minutes to receive it on your external wallet
How can I withdraw out USDT ERC20?
To successfully withdraw your USDT ERC20, it is must to have an Ethereum balance in your global digital vault account.
How can I withdraw out USDT Trc20?
To successfully withdraw your USDT TRC20, it is must to have an Tron balance in your global digital vault account.
How can I activate my master card?
In order to activate your global digital vault Mastercard, there is a requirement to pay a fee of $750 worth of ethereum into your account here. Upon activation, you will gain the ability to use the card for online shopping.